Privacy Policy

Last Updated: September 2026

Welcome to Himalayan Shine ("we", "our", or "us"). We are dedicated to delivering top-tier travel experiences across Himachal Pradesh, Shimla, Manali, and all of India while respecting and safeguarding your personal privacy. This Privacy Policy details our procedures regarding the collection, storage, utilization, and disclosure of personal data gathered when you visit our website or engage our holiday booking services.

Your privacy is important to us. We never sell, rent, or lease your personal information to third parties.

1. Information We Collect

When you browse our website, request quotes, or confirm tour bookings, we may collect the following details:

Contact Information: Your full name, email address, phone/WhatsApp number, and postal address.
Travel Details: Preferred travel dates, destination requirements, number of adults and children, pickup and drop points.
Identity Proofs: Valid government identity documents (Aadhaar, Passport, or Voter ID) as mandated by hotels, airline, and local state administration guidelines.
Technical Data: Browser type, operating system, IP address, device model, and pages visited, collected automatically to optimize your browsing experience.

2. How We Use Your Information

The information collected from you is strictly used for the following operational purposes:

To customize and confirm your travel itinerary, Volvo bus tickets, hotel stays, and cab transfers.
To contact you regarding quotations, booking confirmations, emergency travel advisories, and customer service.
To comply with regulatory protocols, tax requirements (GST), and Himachal Tourism department guidelines.
To assess and improve our service offerings, website performance, and user convenience.

3. Data Protection and Security

We implement stringent technical and organizational security measures to protect your personal information against accidental loss, unauthorized access, alteration, or disclosure. All offline and online data records are restricted to authorized personnel who require access solely for booking coordination.

4. Information Sharing and Disclosure

We do not disclose your personal information to external commercial third parties. Data is shared exclusively under the following circumstances:

Service Providers: With verified hotels, Volvo operators, and verified transport drivers solely to execute the travel services you have reserved.
Legal Requirements: When mandated by government authorities, tourism boards, police checkpoints, or court orders under Indian law.

5. Cookies and Google Advertising

Our website utilizes standard cookies and Google Analytics / Google Ads tags to evaluate site traffic and improve visitor engagement. These cookies do not store personally identifiable information. You have the option to accept or decline cookies through your browser settings at any time.

6. Third-Party Websites and Links

Our website may provide links to external websites (such as payment gateways, WhatsApp, or tourism portals). We do not control the privacy practices or content of third-party platforms and advise travelers to review their individual privacy declarations.