Our Policy !

There is no Contract between the Himalayan Shine Travel and the client until the our Company has received the initial deposit amount per person as specified for each tour package. The full payment must be received in accordance with procedures laid down under Payments Terms. If not paid in that time, the company reserves the right to cancel the booking with consequent loss of deposit and apply scale of cancellation charges as mentioned in the cancellation policy hereunder.

  To terminate the Contract after acceptance of the deposit but prior to the Commencement of Tour without assigning any reason whatsoever. In the event, the Himalayan Shine Travel terminates the Contract, the Himalayan Shine Travel Tour shall refund the initial deposit amount without paying of any interest.

  To amend, alter, vary or withdraw any tour, holiday, excursion or facility it has advertised or published or to substitute an Independent Contractor of similar class if it is deemed advisable or necessary. In either case, the Himalayan Shine Travel shall not be liable for any damage, additional expense, or consequential loss suffered by the Clients or for any compensation claims made.

  It is clear understanding between either parties that any loss arising on account of cancellation of flight / train / bus tickets booked by the Clients; either through the Himalayan Shine Travel or on his/her own or through a third party, the Himalayan Shine Travel Tour shall not be liable for such losses or additional expense, or consequential loss suffered by the Clients.

  No person other than the Himalayan Shine Travel , in writing, has the authority to vary, add, amplify or waive any stipulation, representation, term or condition in this brochure.

  In the event of the Himalayan Shine Travel exercising its rights to amend or alter any of the services as mentioned in the itinerary, after such tour or holiday has been booked, the Client shall have the right:

  To continue with the tour or holiday as amended or altered.

  To accept any alternative tour or holiday which the company may offer.

  In either of these above cases the Client shall not be entitled to, or the Company shall not be liable to the Client for any damage. Additional expense, consequential loss suffered by him or to pay any amount as refund.

If the Client is willing to amend or cancel his/her booking because of whatsoever reasons including death, accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover Cancellation charges from the Client.All cancellations are to be communicated in written and advance amount is non refundable, besides the forfeiture of the deposit amount of the tour, a further charge will be levied as follows:-

  25% cancellation of the package cost after confirmation/issuing the hotel voucher.
  30 days prior to departure of the tour, advance amount is non refundable, advance will be charged.
  29 days to 15 days prior to departure of the tour 50% of total tour cost.
  14 days to 08 days prior to departure of the tour 75% of total tour cost.
  07 days to 01 days prior to departure of the tour 100% of total tour cost.
  There will be no refund for NO SHOWS.

Any amendment in the original booking has to be given to us in writing. All changes will be processed only after the receipt of the same by the Company. However, if any of the amendment requests results in cancellation of one or more services, then the Company is liable to recover cancellation charges as indicated in the above-mentioned table.

The above-mentioned cancellation charges are applicable only against the main Tour and optional tours published by the Company. If the Client has booked any other services such as Hotel/air / train tickets/Volvo/Coach/taxi/cabs or any third party product, then the Company is liable to recover cancellation charges as per cancellation terms of respective airline / railways or the cancellation terms of respective third party. The Company is also liable to recover its service charges against booking and cancelling such services for the Client.

The following terms and conditions apply, however regional circumstances and regulations, contractual obligations, and matters relating to location, Tour type and services logistics may cause these to be varied slightly for specific Tours, or specific destinations. These amendments and alterations are shown in the Terms And Conditions sections, and should be read in conjunction with the Terms And Conditions shown below.

  Travel arrangements and prices detailed on our web sites are provided and coordinated by Himalayan Shine Travel .

  Himalayan Shine Travel has taken due care and responsibility to verify and check all information on our web sites as at the time of compilation, however, as this information is supplied by the relevant accommodation & tour operators in our brochures, it accepts no responsibility for any inaccuracy or miss description contained in the publications.

  Sales of services as contained in our publications are made by Himalayan Shine Travel only as agent for the person, business or company providing the services. The standards of accommodation and other services chosen are based on various factors, which are generally accepted as indicative of a certain class.

  Himalayan Shine Travel does not accept responsibility for any change in prices or variation of services as shown, and all services and prices are subject to change without notice.

  Himalayan Shine Travel does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those service providers in connections with your convention pursuant to a contract between them and yourselves and over whom we have no direct control. We do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents to or failure of machinery or equipment or industrial action.

  It is essential that you check with us, or your travel agent, for any changes or variations to the information shown on our web sites. This will allow us to advise you, or your agent, of any such changes that we are aware of either before you book your holiday, or prior to your departure.

Rates and Price Variations: We reserve the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified by us or you may cancel the booking which may result in cancellation fees. We are not liable in any way if any increase occurs. Rates quoted are appropriate to the particular product at the time of quoting and these rates may change prior to the travel date. All prices are subject to availability and can be withdrawn or varied without notice.

Deposits via Bank Account & Credit Card: Bookings of Tour Packages within 45 days will be required to pay the full amount at the time of confirmation. The appropriate amount will automatically be debited to the credit card provided or can be transferred into our bank account directly. Any booking not deposited with us by this time will automatically cancel without notification. Deposit conditions for certain accommodation and tour packages may vary, these are listed on the individual page. We will advise you in writing of these conditions at the time of booking. Bookings over Christmas and New Years (Festive Season) require a non refundable deposit of between 3000 & 5000, and final payment 60 days prior.

Final Payment: Final payment must be paid immediately when requested 30 days prior to travel date. No vouchers will be issued until final payment is received in our office or in our company’s bank account provided by us through mail or updated on Himalayan Shine Travel website. Final payment conditions for certain accommodation and tour packages may vary, these are shown on the individual pages. We will advise you in writing of these conditions at the time of booking. Please note the final payment may vary from the original booking price or quote if the product is subject to exchange rate fluctuations or price rises by wholesalers or other suppliers.

Card Fees: Please note that a card fee will be applied automatically to credit card payment amounts: 3% -Master, visacard, Debit card visa master card 3% for transaction size above INR 2000/- and 2% for transaction size bellow INR 2000/- and for net banking option it will be 2% This fee covers a range of costs associated with processing bookings paid for by credit card including the merchant fees of the various credit card companies, payment processing costs, administration costs, the cost of maintaining IT systems used for payment security to minimize credit card fraud, credit card charge backs and associated fees.

Cheque payments: Will only be accepted for bookings travelling outside 50 days.Payments made by cheque or direct deposit do not attract any fees.

Payment Processing Terms & Conditions: By providing your credit card details and accepting our Terms & Conditions, you authorise Himalayan Shine Travel to arrange for funds to be debited from your nominated credit card, in accordance with the terms & conditions of the Direct Debit Request Service Agreement as amended from time to time.

Your bank or credit card provider may apply currency conversion fees. Credit Cards are required to secure bookings if you are travelling within 14 days.